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Toepasselijkheid<\/b><\/span><\/p><p><span style=\\\"color: #000000; font-family: EuropaGroteskNr2SB-Regular;\\\">Door het plaatsen van een bestelling via deze webshop, verklaart de klant zich akkoord met deze algemene verkoopsvoorwaarden. Afwijkingen zijn slechts geldig indien schriftelijk overeengekomen.<\/span><\/p><p><span style=\\\"color: #000000; font-family: EuropaGroteskNr2SB-Regular;\\\"><b>2. Producten en beschikbaarheid<\/b><\/span><\/p><p><span style=\\\"color: #000000; font-family: EuropaGroteskNr2SB-Regular;\\\">Alle juwelen zijn met de hand vervaardigd en vaak op maat of gepersonaliseerd. Kleine afwijkingen in kleur, vorm of afwerking zijn inherent aan het ambachtelijke karakter en vormen geen grond tot klacht of retour.<\/span><\/p><p><span style=\\\"color: #000000; font-family: EuropaGroteskNr2SB-Regular;\\\"><b>3. Prijzen en betaling<\/b><\/span><\/p><p><span style=\\\"color: #000000; font-family: EuropaGroteskNr2SB-Regular;\\\">Alle prijzen zijn vermeld in euro en <b>inclusief btw<\/b>, tenzij anders aangegeven.<\/span><br \/><span style=\\\"color: #000000; font-family: EuropaGroteskNr2SB-Regular;\\\">Verzendkosten worden apart vermeld tijdens het afrekenproces.<\/span><\/p><p><span style=\\\"color: #000000; font-family: EuropaGroteskNr2SB-Regular;\\\">Betaling gebeurt vooraf via de beschikbare betaalmethoden op de webshop. De bestelling wordt pas verwerkt na ontvangst van de volledige betaling.<\/span><\/p><p><span style=\\\"color: #000000; font-family: EuropaGroteskNr2SB-Regular;\\\"><b>4. Levering<\/b><\/span><\/p><p><span style=\\\"color: #000000; font-family: EuropaGroteskNr2SB-Regular;\\\">Je bestelling wordt geleverd binnen 1\u20132 weken nadat de betaling is ontvangen. Indien een artikel niet binnen de verwachte termijn geleverd kan worden, wordt de klant hiervan op de hoogte gebracht.<\/span><\/p><p><span style=\\\"color: #000000; font-family: EuropaGroteskNr2SB-Regular;\\\">De verkoper is niet aansprakelijk voor vertragingen bij derden (bv. postdiensten) of verlies tijdens transport.<\/span><\/p><p><span style=\\\"color: #000000; font-family: EuropaGroteskNr2SB-Regular;\\\"><b>5. Herroepingsrecht<\/b><\/span><\/p><p><span style=\\\"color: #000000; font-family: EuropaGroteskNr2SB-Regular;\\\">Omdat de juwelen handgemaakt en op maat vervaardigd worden, zijn <b>retourzendingen niet mogelijk via post<\/b>.<\/span><br \/><span style=\\\"color: #000000; font-family: EuropaGroteskNr2SB-Regular;\\\">Aanpassingen of retouraanvragen kunnen enkel <b>op afspraak in het atelier<\/b> besproken worden.<\/span><\/p><p><span style=\\\"color: #000000; font-family: EuropaGroteskNr2SB-Regular;\\\">Wil je een aanpassing of retour bespreken? Neem dan binnen 3 dagen na ontvangst contact op via contact@anouckvanpuyvelde.be of +32 478 43 29 16 om een afspraak te maken in ons atelier:<\/span><br \/><span style=\\\"color: #000000; font-family: EuropaGroteskNr2SB-Regular;\\\"><b>Alfons De Grauwelaan 45, 9290 Berlare.<\/b><\/span><\/p><p><span style=\\\"color: #000000; font-family: EuropaGroteskNr2SB-Regular;\\\"><b><\/b><b>6. Garantie<\/b><\/span><\/p><p><span style=\\\"color: #000000; font-family: EuropaGroteskNr2SB-Regular;\\\">Op alle aankopen geldt de wettelijke garantie van 2 jaar bij consumentenaankoop. Deze garantie dekt enkel productiefouten.<\/span><br \/><span style=\\\"color: #000000; font-family: EuropaGroteskNr2SB-Regular;\\\">Slijtage, onzorgvuldig gebruik of schade door derden vallen niet onder garantie.<\/span><\/p><p><span style=\\\"color: #000000; font-family: EuropaGroteskNr2SB-Regular;\\\"><b>7. Aansprakelijkheid<\/b><\/span><\/p><p><span style=\\\"color: #000000; font-family: EuropaGroteskNr2SB-Regular;\\\">De verkoper is niet aansprakelijk voor:<\/span><br \/><span style=\\\"color: #000000; font-family: EuropaGroteskNr2SB-Regular;\\\">\u2013 allergische reacties op materialen;<\/span><br \/><span style=\\\"color: #000000; font-family: EuropaGroteskNr2SB-Regular;\\\">\u2013 schade ontstaan door verkeerd gebruik, nalatigheid of externe oorzaken;<\/span><br \/><span style=\\\"color: #000000; font-family: EuropaGroteskNr2SB-Regular;\\\">\u2013 indirecte schade of gevolgschade.<\/span><\/p><p><span style=\\\"color: #000000; font-family: EuropaGroteskNr2SB-Regular;\\\"><b>8. Klachten en geschillen<\/b><\/span><\/p><p><span style=\\\"color: #000000; font-family: EuropaGroteskNr2SB-Regular;\\\">Klachten kunnen gemeld worden via e-mail: contact@anouckvanpuyvelde.be.<\/span><br \/><span style=\\\"color: #000000; font-family: EuropaGroteskNr2SB-Regular;\\\">We streven naar een correcte en snelle afhandeling.<\/span><\/p><p><span style=\\\"color: #000000; font-family: EuropaGroteskNr2SB-Regular;\\\">Geschillen kunnen desgewenst ook gemeld worden via het Europees ODR-platform:<\/span><br \/><span style=\\\"color: #000000; font-family: EuropaGroteskNr2SB-Regular;\\\"><a style=\\\"color: #000000;\\\" href=\\\"https:\/\/ec.europa.eu\/consumers\/odr\\\">https:\/\/ec.europa.eu\/consumers\/odr<\/a><\/span><\/p><p><span style=\\\"color: #000000; font-family: EuropaGroteskNr2SB-Regular;\\\"><b>9. Privacy<\/b><\/span><\/p><p><span style=\\\"color: #000000; font-family: EuropaGroteskNr2SB-Regular;\\\">Wij respecteren de privacy van onze klanten en verwerken persoonsgegevens conform de GDPR-regelgeving.<\/span><br \/><span style=\\\"color: #000000; font-family: EuropaGroteskNr2SB-Regular;\\\">Voor meer info, zie ons [privacybeleid].<\/span><\/p><p><span style=\\\"color: #000000; font-family: EuropaGroteskNr2SB-Regular;\\\"><b>10. 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