anouck van puyvelde
anouck van puyvelde

PRIVACY POLICY

Last updated: [insert date]

I am Anouck Van Puyvelde, the sole owner and creator of handcrafted jewelry. Through my webshop, I collect and process certain personal data. In this privacy policy, I explain which data I collect, why I collect it, how I store it, and what rights you have as a visitor or customer. I respect your privacy and always comply with applicable privacy laws, including the General Data Protection Regulation (GDPR).

1. Controller's Contact Information

Anouck Van Puyvelde
Alfons De Grauwelaan 45
9290 Berlare, Belgium
Company number: BE0838.172.842
📧 contact@anouckvanpuyvelde.be

I am the controller of your personal data.

2. What Personal Data Do I Collect and Why?

I only collect personal data that is necessary for the proper functioning of my webshop and services. This may include:

Data Collected

Purpose

Name, address, email

Processing orders and communication

Phone number

Optional, for delivery or service-related inquiries

Billing information

Legal obligations (accounting)

Payment details

Processing your payment (via external providers)

IP address, browser info

Technical operation, security, and statistics

 

I do not sell or rent your data to third parties.

3. On What Legal Basis Do I Process Your Data?

I process your data based on the following legal grounds:

  • Contract execution (e.g., when processing an order)
  • Legal obligations (e.g., tax record-keeping)
  • Legitimate interests (e.g., security or improving my services)
  • Consent, where applicable (e.g., for newsletters)

4. Who Has Access to Your Data?

In some cases, I may share your data with trusted external partners, solely for the purpose of fulfilling my services. These partners act as data processors on my behalf:

  • Payment providers (e.g., Mollie, PayPal)
  • Shipping providers (e.g., bpost, PostNL)
  • IT service providers (e.g., webshop platform, hosting)
  • Accountant (for legal reporting purposes)

These parties are bound by data processing agreements and comply with GDPR.

5. How Long Do I Retain Your Data?

I only retain personal data for as long as necessary:

  • Billing and order information: 7 years (required for accounting purposes)
  • Contact information: as long as necessary to follow up on inquiries or provide services
  • Marketing consent: until you unsubscribe

6. Your Rights as a Data Subject

You have the right to:

  • Request access to your personal data
  • Correct any inaccurate data
  • Delete your data ("right to be forgotten")
  • Restrict processing or object to processing
  • Request data portability

You can exercise your rights by contacting me at contact@anouckvanpuyvelde.be. I will respond to your request within 30 days.

7. Data Security

I take appropriate technical and organizational measures to protect your data against loss, misuse, or unauthorized access or disclosure. My webshop is secured and payments are processed via trusted, encrypted payment platforms.

8. Complaints or Questions

If you have any questions or concerns about how I handle your data, please feel free to contact me.
You also have the right to file a complaint with the Data Protection Authority:

Data Protection Authority (DPA)
Drukpersstraat 35, 1000 Brussels
www.gegevensbeschermingsautoriteit.be

For any questions about this privacy policy:
contact@anouckvanpuyvelde.be

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